BE / BTech - ECE
Job Description Duties and Responsibilities:
Leads technical discussions in the team and functional areas.
Works with key stakeholders to make critical decisions.
Describes, analyzes and convinces others about major technical tradeoffs and decisions.
Expertly design and own technical solutions in the Customer Support arena, including but not limited to the Salesforce product family
Integration of other systems and data into/out of Salesforce optimizing the use of the platform
Documentation of solution designs and solution configurations collaborating in release planning and deployment
Quality Assurance for Salesforce domain releases
Leads initiatives and meetings within the team and functional areas.
Motivates and empowers teammates to achieve a higher level of performance.
The quality of work done by the team is indistinguishable from the engineer, regardless of who did it.
Garner resources from the whole team to complete its work.
Initiates and facilitates meaningful discussions around complex issues.
Influences decision making and prioritization across multiple teams.
Trusted to communicate the engineering brand externally.
Analyze the interview and onboarding processes and suggests any needed improvements.